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21 Feb 2013, 4:30 am
— Andrew Larratt-Smith (UC Riverside), Judy Bruner (UC San Diego)"Helping Visitors Put ‘First Things First’" — Elisa Enriquez (Los Alamos National Laboratory)"Lessons Learned from Evaluating an Ombuds-lite Program at the World Bank Group" — Thomas Zgambo (World Bank Group), Odile Rheaume (World Bank Group)"Now That We’re Here, How Far Do We Go?" [read post]
